The Fragility of Leadership in the Zoom Era
In today’s digital age, even the most accomplished and respected leaders are one video away from a reputational crisis. Andi Owen’s recent misstep is a stark reminder of how swiftly the tables can turn. As a seasoned speechwriter and advisor to top executives, I’ve seen leaders at all levels grapple with the uncharted waters of remote communication. In this piece, I delve into the lessons Owen’s experience offers and provide actionable insights for leaders to navigate and recover from communication pitfalls in a virtual world. Because in leadership, as in life, it’s not about never making mistakes; it’s about how you respond when you do.